Question 1

What products does DUF Cosmetics sell?

Accepted Answer

DUF Cosmetics offers luxury jewellery (18K gold-plated earrings, necklaces and rings), oil-based perfumes and EDTs for men and women, brightening skincare (creams, body lotions and glow kits), plus footwear, bags, clothing and haircare. All products are curated for quality and affordability.

Question 2

How much does shipping cost at DUF Cosmetics?

Accepted Answer

DUF Cosmetics charges R90 shipping for orders of R900 or less and offers FREE shipping on orders above R900. We deliver nationwide across South Africa with delivery times of 1-3 business days.

Question 3

What is the price range at DUF Cosmetics?

Accepted Answer

Our prices vary by product and are displayed clearly throughout the catalogue. All jewellery is made from high-quality stainless steel with premium plating and is selected for durability and everyday wear.

Question 4

Are DUF Cosmetics perfumes long-lasting?

Accepted Answer

Yes! Our oil-based perfumes are formulated for exceptional longevity - typically lasting 8-12 hours. Current prices are shown in the fragrance collection, with options for both women and men.

Question 5

What payment methods does DUF Cosmetics accept?

Accepted Answer

We accept secure online payments through Yoco. Enter your delivery details at checkout and complete payment on Yoco's secure payment page. We do not offer cash on delivery.

Question 6

Does DUF Cosmetics deliver to my area?

Accepted Answer

Yes, we deliver to all areas in South Africa including Johannesburg, Cape Town, Durban, Pretoria, Gqeberha (Port Elizabeth), Bloemfontein, and all other towns, as well as PUDO lockers. Standard delivery takes 1-3 business days.

Question 7

What if my DUF Cosmetics delivery is delayed?

Accepted Answer

We aim to deliver within 1-3 business days, but delivery can occasionally take longer once your parcel is with the courier — for example during busy periods, bad weather, or courier backlogs. These delays are outside of our control. Your tracking number shows the latest status, and you can message us on WhatsApp so we can follow up with the courier on your behalf.

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