Question 1

What products does DUF Cosmetics sell?

Accepted Answer

DUF Cosmetics offers luxury jewellery (18K gold-plated earrings, necklaces and rings), oil-based perfumes and EDTs for men and women, brightening skincare (creams, body lotions and glow kits), plus footwear, bags, clothing and haircare. All products are curated for quality and affordability.

Question 2

How much does shipping cost at DUF Cosmetics?

Accepted Answer

DUF Cosmetics offers FREE shipping on all orders over R500. For orders under R500, a shipping fee is calculated at checkout based on your location. We deliver nationwide across South Africa with delivery times of 1-3 business days.

Question 3

What is the price range at DUF Cosmetics?

Accepted Answer

Prices start from R149. Gold-plated jewellery ranges from R149 to around R1,800, oil-based fragrances from R299, and skincare from R149. All jewellery is made from high-quality stainless steel with 18K gold plating - waterproof and tarnish-free.

Question 4

Are DUF Cosmetics perfumes long-lasting?

Accepted Answer

Yes! Our oil-based perfumes are formulated for exceptional longevity - typically lasting 8-12 hours. Prices start from R299. We offer both women's and men's fragrances.

Question 5

What payment methods does DUF Cosmetics accept?

Accepted Answer

We accept payment via EFT (bank transfer). Simply place your order via WhatsApp, and we will send you our banking details to complete payment. All orders are confirmed once payment is received. We do not offer cash on delivery.

Question 6

Does DUF Cosmetics deliver to my area?

Accepted Answer

Yes, we deliver to all areas in South Africa including Johannesburg, Cape Town, Durban, Pretoria, Gqeberha (Port Elizabeth), Bloemfontein, and all other towns, as well as PUDO lockers. Standard delivery takes 1-3 business days.

Question 7

What if my DUF Cosmetics delivery is delayed?

Accepted Answer

We aim to deliver within 1-3 business days, but delivery can occasionally take longer once your parcel is with the courier — for example during busy periods, bad weather, or courier backlogs. These delays are outside of our control. Your tracking number shows the latest status, and you can message us on WhatsApp so we can follow up with the courier on your behalf.

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